EMERGENCY INTERVENTION 11322 (Αττική)
10302 (Θεσ/νίκη & Θεσσαλία)
11711 (Λοιπή Ελλάδα)
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  • The Company

    The Company

    • Profile
    • Management
    • Our Values & Our People
      • Whistle blowing Reporting Procedure
    • Strategic Goals
    • Activities
    • History
    • Regulatory Framework and Legislation
    • Procurement and Projects Regulations
    • Corporate Management System
    • Financial Statements
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    • Timeline
    The Company
  • Natural Gas

    Natural Gas

    • Benefits & Advantages of Natural Gas
    • Natural Gas Uses
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      • Commercial Use
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    Natural Gas
  • Useful Information

    Useful Information

    • Useful Information on Natural Gas
      • Progress of Gas Point Construction Works
      • MyPortal
      • Connection Procedure
      • Network Map
      • Usefull Documents
      • Meter Reading Recording
      • FAQs
      • Complaints Service
      • Customer Obligations Map
      • Safety - Proper Use
      • Maintenance of Natural Gas Installation
      • Emergency Intervention
    • Distribution Users
      • Market Shares' Data
      • Gross Calorific Value
      • Correction Factor
      • Annual Calibration Program
    • Natural Gas Professionals
      • Extranet / Electronic Submission of studies
      • Internal Installations
      • New Buildings
      • FAQs
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      • Pre-Select Suppliers, Service Providers & Contractors
      • Tenders
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    Useful Information
  • Services

    Services

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    • Contract for the Use of System and Connection Contract
    Services
  • Sustainability

    Sustainability

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    • Sustainability Reports
    • Natural Gas & Enviroment
    • Enviroment
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    Sustainability
  • Safety

    Safety

    • Emergency Intervention Call Center
    • Safety - Proper Use
    • Educational Laboratories
    • Maintenance of Natural Gas Installations
    • Distribution Network Maintenance Program
    • Preparedness Drills
    • Local and General Crisis Activation Program
    Safety
  • Press Center

    Press Center

    • Press Releases & Announcements
    • Multimedia Center
    • Corporate Presentations
    Press Center
  • The Company
    • Profile
    • Management
    • Our Values & Our People
      • Κώδικας Δεοντολογίας
      • Whistle blowing Reporting Procedure
    • Οι Άνθρωποι Μας
      • Θέσεις Εργασίας
      • Φόρμα Βιογραφικού
    • Strategic Goals
    • Activities
    • History
    • Regulatory Framework and Legislation
    • Procurement and Projects Regulations
    • Corporate Management System
    • Financial Statements
    • General Assemblies
    • Timeline
  • Natural Gas
    • Γενικά - (Σχηματισμός Φ.Α. - Μεταφορά)
      • Καύση Φυσικού Αερίου
      • Υδρογονάθρακες
      • Σύσταση Φυσικού Αερίου
    • Αποθέματα Φυσικού Αερίου
    • Benefits & Advantages of Natural Gas
    • Natural Gas Uses
      • Domestic Use
      • Commercial Use
      • Industrial Use
      • Public Sector
  • Useful Information
    • Useful Information on Natural Gas
      • Progress of Gas Point Construction Works
      • MyPortal
      • Connection Procedure
      • Network Map
      • Usefull Documents
      • Meter Reading Recording
      • FAQs
      • Complaints Service
      • Customer Obligations Map
      • Safety - Proper Use
      • Maintenance of Natural Gas Installation
      • Emergency Intervention
    • Natural Gas Professionals
      • Extranet / Electronic Submission of studies
      • Internal Installations
      • New Buildings
      • FAQs
    • For Suppliers
      • Pre-Select Suppliers, Service Providers & Contractors
      • Tenders
      • Suppliers and External Partners
    • Distribution Users
      • Market Shares' Data
      • Gross Calorific Value
      • Correction Factor
      • Annual Calibration Program
    • Πρόγραμμα επιχορήγησης εσωτερικών εγκαταστάσεων στην Περιφέρεια Θεσσαλίας
      • Γενικές Πληροφορίες
      • Οδηγός Προγράμματος
      • Χρήσιμα Έντυπα
  • Services
    • Ancillary
    • Basic
    • Optional
    • Distribution Services Manual
    • Distribution Services Invoices
    • Contract for the Use of System and Connection Contract
  • Sustainability
    • Corporate Social Responsibility
    • Natural Gas & Enviroment
    • Market
    • Employees
    • Enviroment
    • Society
    • Sustainability Reports
  • Safety
    • Emergency Intervention Call Center
    • Safety - Proper Use
    • Educational Laboratories
    • Maintenance of Natural Gas Installations
    • Distribution Network Maintenance Program
    • Preparedness Drills
    • Local and General Crisis Activation Program
  • Press Center
    • Press Releases & Announcements
    • Multimedia Center
    • Corporate Presentations
  • EDA Customer Service Office
    • Find the nearest EDA THESS Customer Service Center
  • Terms of Use
  • Privacy Policy
  • Cookie Policy
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home  |  Useful Information  |  Useful Information on Natural Gas  |  FAQs

FAQs

ΜΕΝΟΥ
  • Useful Information on Natural Gas
    • Progress of Gas Point Construction Works
    • MyPortal
    • Connection Procedure
    • Network Map
    • Usefull Documents
    • Meter Reading Recording
    • FAQs
    • Complaints Service
    • Customer Obligations Map
    • Safety - Proper Use
    • Maintenance of Natural Gas Installation
    • Emergency Intervention
  • Natural Gas Professionals
  • For Suppliers
  • Distribution Users

Available only in Greek Language.


Press Releases & Announcements

See the news of the Compamy.

Read more

Press Releases & Announcements

See the news of the Compamy.

Read more

Network Map

See the Map with the areas already supplied with natural gas. Find information on the projects under construction and the planned network expansions.

Network Map

Network Map

See the Map with the areas already supplied with natural gas. Find information on the projects under construction and the planned network expansions.

Network Map

Enaon EDA, is the new brand name of the company DEDA, the Gas Distribution Network Operator for the Regional unit of Thessaloniki and the Region of Thessaly. Enaon EDA, is the universal successor of all rights, obligations and in general the legal relations of the merged operators, ex EDA THESS and ex EDA Attica.

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Public Gas Distribution Networks

Single Member Société Anonyme

GEMI No. 141016101000

109-111 Messogion Ave. & Rousou

Δήμου Athens/ Attica, GR 11526 Αθήνα

Τ:216 2000 401-5 Ε:cust@ena-on.gr

SERVICE

Thessaloniki - Thessalia:

Call Center:
+302310 584 444 / 11150
Monday - Friday 8:00 - 20:00 and Saturday 9:00 - 15:00<
Email: cust@ena-on.gr

Emergency Intervention Center:
800 1187 878

 
 
Attica
Call Center:
2130882000 / 11322
Monday - Sunday 8:00 - 20:00
E-mail: ustomersupport@ena-on.gr
Rest of Greece
Call Center:
216 2000 401-5
Monday - Sunday 8:00 - 20:00
E-mail: cust@ena-on.gr

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