Quality - Environment - Health & Safety


The Quality, Environmental, Health & Safety Management System

EDA THESSALONIKI-THESSALIA S.A., implements a Quality, Environmental, Health & Safety Management System (Management System) regarding its activities as Operator of the Natural Gas Distribution Network within the geographical areas of Prefecture of Thessaloniki and Region of Thessaly.

The Management System has been certified according to the requirements of EN ISO 9001:2015EN ISO 14001:2015 and ΕΛΟΤ 1801:2008/OHSAS 18001:2007 standards by the independent certification body TÜV Austria Hellas. The scope of the Management System is available to Interested Parties, upon request.

The Management System regulates the Company activities, in order to effectively manage the quality of works performed and services provided, the environmental management and the safeguarding of health and safety of employees, customers and third parties.


The Quality and Occupational Health & Safety Policy

The Management of the Company considers as key components of its corporate identity the continuous effort for improvement, the cooperation with all Interested Parties (Distribution Users, Counterparties in Connection Contracts, Final Customers, Employees, Shareholders, Suppliers, State, Society) and the dissemination of know-how regarding the use of gas, and in parallel, recognizes the contribution of its activity to the growth and prosperity of the local communities and the protection of the environment.

Being aware of the above, the Company implements a Management System in accordance with ISO 9001 and OHSAS 18001/ ELOT 1801, through which:

  • is committed to comply, at a minimum, with all legal, regulatory and normative requirements governing its activities, as well as with those related to occupational health and safety,
  • is committed to comply with the obligations deriving from the applicable legislative and regulatory context for the protection of personal data and the communications’ security and privacy,
  • is committed to provide Natural Gas distribution services without discrimination between Distribution Users, Counterparties in Connection Contracts and/ or Final Customers and provides for continuous improvement of its services.
  • fulfils Distribution Users’ and Counterparties’ in Connection Contracts contractual requirements and takes the necessary steps to increase their satisfaction,
  • takes into account the expectations of Interested Parties, being aware of its social responsibility,
  • provides for the safe operation of the Natural Gas Distribution Network and takes every measure to increase the efficiency and effectiveness of its management,
  • provides for the distribution of Natural Gas, in accordance with the requirements of the Natural Gas Distribution Network Operation Code,
  • provides Company's personnel with necessary training, appropriate working environment and health & safety conditions for the successful accomplishment of its tasks,
  • takes all necessary measures for preventing accidents at work and occupational ill health,
  • takes into account and implements the provisions of the General Regulation (EU) 2016/679 on the on the protection of natural persons with regard to the processing of personal data in cases of collection and processing of personal data,
  • modifies this Policy, when deemed necessary, to ensure that it remains adequate and appropriate.

Pursuant to the foregoing, the Company carries out all its activities according to the applicable provisions of the relevant legislation and, in addition, sets and reviews its objectives and targets on an annual basis, in order to ensure continuous improvement in the management and performance of quality, health and safety at work.